Terms & Conditions

1. Acceptance

By accessing our website, booking a class, signing a waiver, entering our studio, or otherwise using our services (collectively, the "Services"), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility and guardians

You must be at least 18 to book, sign a waiver, or create an account. If a participant is a minor, the booking, waiver, and payment must be completed by a parent or legal guardian, who accepts these Terms on the minor's behalf and warrants they have full authority to do so.

3. Bookings, payment, and pricing

• Class seats are reserved only when payment (if any) is confirmed and the waiver is signed.
• Prices, class availability, and schedules may change at any time without notice; the price shown at checkout applies to your booking.
• You are responsible for providing accurate contact and participant information.
• All fees are in U.S. dollars unless noted, and may be subject to applicable taxes.

4. Cancellations, no-shows, and refunds

• Cancellations made 48+ hours before the class start time may be rescheduled or refunded at our discretion, less any processing fees.
• Cancellations made less than 48 hours in advance, no-shows, and late arrivals that miss substantial instruction are non-refundable.
• If Heart to Art cancels a class (weather, safety, instructor illness, insufficient enrollment, force majeure), you will be offered a reschedule or full refund of the class fee.
• Free community classes are non-transferable and subject to seat availability.

5. Studio rules and safety

• Follow all instructor directions and posted safety notices at all times.
• Do not use tools, kilns, wheels, or materials without instructor supervision and clearance.
• Disclose relevant allergies, medical conditions, and physical limitations before class.
• We may refuse service or dismiss any participant whose behavior is unsafe, disruptive, discriminatory, or harassing, without refund.
• Minors must be signed in and picked up by a parent or authorized guardian.

6. Digital waiver — assumption of risk and release

Participation in art activities involves inherent risks including but not limited to cuts, burns, slips, chemical exposure, allergic reactions, eye injury, and other physical or property harm. By completing the waiver you (and the parent/guardian of any minor participant) knowingly and voluntarily assume all such risks and, to the fullest extent permitted by law, release, waive, discharge, and covenant not to sue Heart to Art, its owners, employees, instructors, volunteers, agents, landlords, and affiliates (the "Released Parties") from any and all claims, demands, causes of action, and liabilities arising out of or related to your participation, whether caused by negligence of the Released Parties or otherwise, except for gross negligence or willful misconduct where such release is prohibited by law.

You further agree to indemnify and hold harmless the Released Parties from any claims by third parties (including a minor participant upon reaching majority) arising out of your or the participant's acts or omissions.

7. Personal property

Heart to Art is not responsible for lost, stolen, or damaged personal property brought to the studio. Please leave valuables at home.

8. Intellectual property

All site content, curriculum, class descriptions, logos, photos, and materials are owned by or licensed to Heart to Art and protected by intellectual property laws. Student artwork remains the property of the student. By tagging, submitting, or providing artwork or testimonials to us, you grant Heart to Art a non-exclusive, royalty-free, worldwide license to reproduce, display, and distribute that content for educational and promotional purposes.

9. Photo and video release

Photos and video may be captured in class for portfolio, marketing, and educational use. If you or the participant do not want to appear in such content, notify us in writing before class begins.

10. User content and conduct

You agree not to submit unlawful, infringing, defamatory, harassing, or misleading content; not to interfere with the site's operation; not to attempt unauthorized access to any account or system; and not to use the Services for any purpose that violates applicable law.

11. Third-party services

Payments, calendaring, email/SMS delivery, and hosting are provided by third parties subject to their own terms and privacy practices. Heart to Art is not responsible for those third-party services except as required by law.

12. Disclaimer of warranties

The Services and site are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including any warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted service, or that content is accurate or error-free. No advice or information obtained from Heart to Art creates any warranty not expressly stated herein.

13. Limitation of liability

To the fullest extent permitted by law, Heart to Art and the Released Parties shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business opportunities, even if advised of the possibility of such damages. In no event shall Heart to Art's aggregate liability arising out of or related to the Services exceed the greater of (a) the total amount you paid to Heart to Art in the six months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the greatest extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Heart to Art and the Released Parties from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your breach of these Terms, or your violation of any law or third-party right.

15. Force majeure

Heart to Art is not liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, weather, fire, flood, utility failures, pandemics, government orders, labor disputes, or supplier delays.

16. Governing law and venue

These Terms are governed by the laws of the state in which Heart to Art is located, without regard to conflict-of-laws rules. Any dispute not subject to arbitration below shall be brought exclusively in the state or federal courts located in that jurisdiction, and you consent to personal jurisdiction and venue there.

17. Dispute resolution — informal first, then arbitration; class-action waiver

Before filing any claim, you agree to contact us at hello@hearttoart.studio and attempt in good faith to resolve the dispute for at least thirty (30) days. Any unresolved dispute shall be resolved by binding individual arbitration administered by a nationally recognized arbitration provider under its consumer rules, except that either party may bring an individual action in small-claims court. YOU AND HEART TO ART EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. You may opt out of this arbitration provision by emailing us within 30 days of first accepting these Terms.

18. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including breach of these Terms. Sections that by their nature should survive termination will do so.

19. Severability and entire agreement

If any provision is held unenforceable, the remaining provisions will remain in effect and the unenforceable provision will be modified to the minimum extent necessary. These Terms, the Privacy Policy, and the waiver constitute the entire agreement between you and Heart to Art regarding the Services and supersede prior agreements.

20. Changes to these Terms

We may update these Terms at any time by posting a revised version. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

21. Contact

Heart to Art — hello@hearttoart.studio.